Shipping policy

Shipping Policy

Thank you for shopping with Marlié.
We work with trusted global fulfillment partners, including Eprolo, to deliver your orders safely and efficiently.


 Processing Time

All orders are processed within 2–5 business days.
During peak seasons, processing may take slightly longer.


 Estimated Shipping Times
UK: 6–12 business days
EU: 6–15 business days
USA / Canada: 8–15 business days
Rest of the World: 10–20 business days

Please note that shipping times are estimates and may vary due to customs, weather, or carrier delays.


Tracking

Once your order ships, you will receive an email with a tracking number.
Tracking updates may take 2–5 days to appear.


 Lost or Delayed Packages

If your order has not arrived within the estimated time frame, please contact us.
We will investigate and offer a replacement or refund depending on the situation.


Wrong Address

We are not responsible for orders placed with an incorrect or incomplete shipping address.
Please double-check your information before submitting your order.

 Customs Fees

International orders may be subject to customs or import fees.
These charges are the customer’s responsibility.