Shipping policy
Shipping Policy
Thank you for shopping with Marlié.
We work with trusted global fulfillment partners, including Eprolo, to deliver your orders safely and efficiently.
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Processing Time
All orders are processed within 2–5 business days.
During peak seasons, processing may take slightly longer.
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Estimated Shipping Times
• UK: 6–12 business days
• EU: 6–15 business days
• USA / Canada: 8–15 business days
• Rest of the World: 10–20 business days
Please note that shipping times are estimates and may vary due to customs, weather, or carrier delays.
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Tracking
Once your order ships, you will receive an email with a tracking number.
Tracking updates may take 2–5 days to appear.
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Lost or Delayed Packages
If your order has not arrived within the estimated time frame, please contact us.
We will investigate and offer a replacement or refund depending on the situation.
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Wrong Address
We are not responsible for orders placed with an incorrect or incomplete shipping address.
Please double-check your information before submitting your order.
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Customs Fees
International orders may be subject to customs or import fees.
These charges are the customer’s responsibility.